Refund policy

We take pride in the quality of our products and want you to be completely satisfied with your purchase. Please review our return policy below before placing your order:

Returns

• We accept returns only for items that are damaged or defective upon arrival.
• To be eligible for a return, you must contact us within 48 hours of receiving your order.
• Items must be unused, in their original packaging, and accompanied by proof of purchase (e.g., your order number and photos of the damage).

No Exchanges

• We do not offer exchanges. If your item is defective or damaged, you may return it for a refund only.

How to Initiate a Return

To request a return:

1. Email us at online.orders@comtech.ca within 48 hours of delivery.
2. Include your order number, a description of the issue, and clear photos showing the damage or defect.
3. Our team will review your request and provide further instructions if your return is approved.

Important Notes

• Returns requested after 48 hours from delivery will not be accepted.
• We are not responsible for return shipping costs unless the item was damaged or defective upon arrival.
• Refunds will be processed back to your original payment method once the item is received and inspected.

Contact Us

Should you have any questions about our Return Policy, please call 1.866.266.8324 or email us at online.orders@comtech.ca or contact us at 1120 East Avenue, Weyburn, SK, S4H 3E4 Canada.